Practiscore on Mac, both Safari and Chrome, rejects my known working credit card. Any ideas how to fix?
You are using Stripe right? Because if it is rejecting your card, then there is a Stripe error.
Try using this tutorial Online Payment is not working. I can’t Pay!
Thanks! Yes Stripe.
I was just watching you Shooting USA! SS Nats and PCC. You rock!
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Thank you!
I contacted my card issuer Citibank. There were no declines on the card for Stripe or the host range. The range admin for Practiscore told me that many people registered for the match today. Any suggestions?
Steve,
Just sharing the process with you.
We at Practiscore do not touch any of the money of registrations.
What we do is connect the Club with Stripe (the credit card processor).
So if the match registration is working (which this one seems to be) and you are not able to pay with your card (which you aren’t) then it is really between your bank, Stripe and possibly the club.
The only other thing is that you could have an issue with the device you are trying to pay on. If you are using a mobile phone or tablet I would suggest using a desktop.
Personally when I do anything online that I need to make sure of I always use the deaktop. My wife will tell you that I always say. “Hang on, let me get on my “real” computer (desktop) and fix it”.
Hope this helps…
D.J.
Thanks for the explanation. The club is checking the Stripe key (whatever that is).
Trying to register for the Hoosier match in july. Practiscore is decling my cards. I checked with my bank already and there are no issues at all with my card. This happened to me already last week and the next day I was able to register and now, it is happening again. Any help will be appreciated.
Martin,
I replied back to you directly via your email request.
We do not handle any of the money it is directly between the match and the credit card processor, stripe. If you are continuing to have problems contact the match director of the match you’re trying to register for. In the meantime try registering using a different device and possibly a different credit/debit card.
Most likely the problem is between your credit card company/Bank and the processor, stripe.