@Randy_Wagoner okay. So, the match was created on the web site first and then downloaded using pin#…
Could you please email me one of those pin# at support@practiscore.com and also clarify if match was first imported to iOS or Android app? I.e. iOS or Android master device.
The rulebooks are part of the match templates. Generally they should be downloaded with the match at the time you use pin# import. Then match documents (rulebooks, as well as additional documents added on the registration page) should be synced to the scoring devices when you pull match changes from the master and supposed to be available offline.