If I sign up to my match with my personal email in @gmail.com, I get the email notifications, but if I sign up with my club email (gmail, custom, in @nragc.com) I do not get anything, no registration, shooters registration are not coming either, it stopped in July, I have checked everything, nothing seems to be out of place.
I do not find the PS emails in any folder, including spam or deleted, no filters, no blocked emails, club email address is still working for everything else.
Any idea where else I should be looking to fix this problem?
@NRAGC_NRL22
Your gun club email server system is blocking our system emails thinking that they’re spam or robomail.
If you look in your dashboard in box you will see every single one of the emails. There’s nothing that we can do about that I suggest using a Gmail address for match communications.
If you guys have access or somebody at your Club has access to that server they can try to fix it.
Regards,
I am using gmail, our entire club uses gmail.
Come to find out everyone in my club still get practiscore emails, Issue seems to be gmail itself, as even some club communications are not getting to me.
The admin of the main gmail account doesn’t seem to see anything wrong, I have messaged Google support, so far no feedback.
@NRAGC_NRL22
Again the emails are going out from the system and the proof is in the inbox for this account.
Something has changed in your club/group emails to stop receiving them.
Can you explain why you are using a club email to register instead of your normal Practiscore email account. I will suggest you register for matches with your shooting Practiscore account (the one you control) and leave the club system email for admin duties.