iPad - Cannot enter scores for ICORE matches

Raffe_Gi · April 26, 2021, 5:32am

I can enter the time and penalties, but cannot enter target scores (A, B, C, M). I’ve tried reinstalling practiscore, and I have also tried a factory reset of the iPad. The same behavior occurs.
Installed practiscore on a iPhone 11, same issue.
There are no issues with scoring IPSC and SAS, it appears to only be an issue with ICORE matches. Any suggestions?

Brane_Ovijac · April 27, 2021, 4:16am

Neither do I. Since yesterday I can not fill the time because touch screen is too big.

This was for a First time. I have Had reset an app but Nothing have changed. I use i Phone 12.

D.J.Petrou · April 27, 2021, 7:13pm

What version of the app are you using?
There was an update yesterday. Please update and let us know if it is corrected on your device.

Steph_Marie · April 27, 2021, 7:36pm

I just ran the update DJ and it hasn’t changed the screen size at all on my iphone X Max.

Raffe_Gi · April 27, 2021, 10:37pm

I’ve updated to version 1.735 (2)

Still no luck with being able to enter the scores.

Brane_Ovijac · April 28, 2021, 7:35am

The same last version. It’s not only the score problem, it’s problem in shooters division too. There is empty form.

D.J.Petrou · April 28, 2021, 5:25pm

Have you tried this on a different device.
If you will email me your match file I will open it and see how it works. All my scoring and master ipads work fine.
If its a formatting for mobile we will look into it.
[email protected]

D.J.Petrou · April 28, 2021, 5:25pm

See the above reply.
If you want to email me your match too I will check it out.

Raffe_Gi · April 29, 2021, 12:49am

Hi DJ,

Yes, I have also tried an iPhone 11. Same issue.
I’ve emailed you the match file.

Thanks.

D.J.Petrou · April 29, 2021, 2:28pm

Gentlemen,
Looks like we have a bug in target entry on the iOS App for the icore match type. It is device dependent. My 10" ipad will not score the targets, BUT my ipad minis from a scoring kit Will.
Both are running the 1.735 (2) version

We will work on that.
I can currently offer that besides select ipad options the entry is working on the android app if that is an option.

Steph_Marie · April 29, 2021, 4:38pm

@djpetrou,
The enter time screen is the same on time plus and time plus (points) match types too.

Raffe_Gi · May 4, 2021, 10:38am

I’ve tested another iPad (Gen 6) with IOS 14.3 and there are no issues with entering the score on practiscore version 1.735 (2). The issue occurs when upgrading the IOS.
Tested with IOS latest release 14.5.1 - no joy.

D.J.Petrou · May 4, 2021, 1:46pm

I just tested one of the iPad mini’s out of a scoring kit.
iOS version 12.5.1
PS Version 1.735(2)
it works correctly

D.J.Petrou · May 4, 2021, 2:54pm

a second old tablet with iOS 9.3.5 works also

Brane_Ovijac · May 8, 2021, 5:20am

Still can’t work with IPhone 12, IOS 12.5.1 and PS 1.735 (2).

Raffe_Gi · June 23, 2021, 6:08am

Any updates…

Still cannot enter scores for ICORE matches - IOS 14.6 and PS 1.736(1)

D.J.Petrou · June 23, 2021, 11:23am

Please update your app.
You are behind a number of versions.

Let us know how that works.

Raffe_Gi · June 24, 2021, 7:13am

I don’t seem to have the option to update the app.

iPad running iOS 14.6

Raffe_Gi · June 24, 2021, 7:14am

iPhone 11 running iOS 14.6 - No update option either.

Zachary_Poland · June 29, 2021, 3:33pm

Same problem. No update available. Cannot enter time scores.