Import then dashboard crashes

[TSV_ANCENIS]

Hello,

I am experiencing an issue with the matches dashboard. Since importing a file using the integrated tool, the dashboard has been crashing consistently. I suspect that the problem might be related to unsupported UTF-8 characters in the file.

Could you please assist me by removing shooters so that I can re-upload a new version without accented characters?

[D.J.Petrou]

@TSV_ANCENIS
To help we would need more info.
Club Name, Match Name to begin with.
The simplest thing would be for us to clear out all shooters.
I suggest you consider using Practiscore registration to keep this from happening.
Regards,

[TSV_ANCENIS]

Hello,
Club Name : Arquebusiers du Pays d’Ancenis
Match Name : APA CUP

Thanks !

[D.J.Petrou]

All of your participants have been removed. Please confirm that you have good registration for each shooter before you import.
Regards,

[TSV_ANCENIS]

Thanks a lot.
To be sure, do you have a model file ?
(my first row is
First Name,Last Name,Email,Division,Class,Junior,Senior,Super Senior,Lady,Grand Senior,Power Factor,Member Number

Correct ?

[D.J.Petrou]

Pls follow this tutorial.
BUT we absolutely recommend using the Practiscore registration function as it is designed to be smooth and trouble free.

Importing registration spreadsheet from outside PractiScore into the PractiScore web site

We have an older primary tutorial but these directions are what I use with some reasons why. It seems to have helped numerous MD’s with import issues so I’m going to share it. D.J. This is what I do to virtually guarantee that your spreadsheet importation works. Not everyone does it this way but it is how I do it. I never try and use a spreadsheet from anywhere else but PractiScore. You will spend so much time trying to figure out why “your” sheet doesn’t work. One little period, comma or spa…

[TSV_ANCENIS]

No more success

EDIT : success !
I’ve add an error message at import, but in fact… all shooters where there.

At this time I can’t ask shooters to use registration fonction (and globaly French shooters have to register to an official form but MD have to manage matches by an other way )