Hi, I have been using Practiscore for some time, and yet I have not been able to import the registration with the CSV file as suggested.
I normally use my phone (an android) to create match and import the registration. After I have downloaded the CSV file I have created with Excel (either a UTF-8 CSV or a normal CSV format), and when I tried to import to the app, the file name would be darken out and would not allow me to select it. I have to revert back to manual entering the competitors into the app one by one.
I am wondering if I have done anything wrong? I have used all the correct headings based on the tutorial.
@Alaric_Cheng
Please tell me if I am missing something.
But why are you not using the Practiscore PIN number in the Registration to import to the scoring system?
Are you not using Practiscore for registration?
@Alaric_Cheng most likely the CSV file you downloaded to your device is not recognized by Android system as CSV.
To get around that you can use a file manager app on your Android phone, then do a “rename file” and add “.csv” at the end of the file name (even if it already has “.csv” at the end). After that see if the PractiScore app will let you select the renamed file.
I have followed the tutorials to the letter, (register someone on the match, export that file, copy and past from other file to new column by column, save as UTF-8 csv, go to manage match, and import shooters, select file, and import, But it always fails with ‘Whoops, looks like something went wrong’. Is it me or does this function just not work.
In answer to the question why are you not registering via PS, because in UK we have to log our gun usage and attendance as part of our ‘justification to possess’ . When the police ask has how many times has Mr XYZ attended and what guns was he using, we cant easily pull that data off PS. Then we (as a club get an ear full for not being able to get the data at the click of a button).
@Kentucky_Firearms_Cl
Mark, You need to look deeper into your csv.
I often see in international matches where shooters are using special characters in the registration. It may be the way the last name is spelled (O’Brian) or an umlaut over a letter but the system will not recognize that and break the download.
If it’s happened to you multiple times then you probably have one name that keeps doing it.
Hope this helps.
Regards,
Dear D.J.Petrou, Thanks, however. Following the tutorials, I have created a match and registered just myself. Exported the shooters (just me) from that Practiscore, match and attempted to import it into another match. No editing, no adjustments, nothing straight export and import of one shooter. still the same error ‘Whoops, looks like something went wrong’.
@Kentucky_Firearms_Cl
You can’t import the csv it into another match. You must import into the match that the created csv came from.
One match csv does not work with a different match.
Creating a match and match registration then using the system completely as designed fixes these issues.
@Kentucky_Firearms_Cl we are getting many emails every day and having a reference in your emails back to discussion here, as well as any other helpful context would also allow us to connect the dots.
Dear D.J. Petrou. I am Still getting the same error. Export file from match, copy (column by column ) shooters into the file, try to import the file and it fails. Tried deleting the only entry on the file post export pre adding new shooters, Failed with the same error. the file is coming from and going back to the same match.
There were no columns added. Just the detail inside the columns (as per the tutorial). Even trying to import the down loaded file, with just the single shooter that was exported fails. that file is as exported.
These are two different exports, that i have tried to import. both where generated by practiscore, and both fail. The top one shows, a match where I didn’t include the UK required information on the gun usage. the second match does include the information.
These are examples of two different attempts on two different matches.
