I have been working with match (Intergalactic falling steel) director and he states that Practiscore refunded my registration after a match was cancelled, I have not received and would really appreciate some help to figure out how to get my money back that I did not receive.
David Martian
@David_Martian
Practiscore doesn’t touch or manage any of the monies for matches. It is all between Stripe, the credit card processor, and the club or MD.
Even though your MD could have hit the refund button inside Practiscore it is just sent to Stripe to do the actual refunding. What your MD needs to do is go into their Stripe account and make sure you were refunded. Or then can actually refund you in that system.
IF they don’t know how to do any of this they can contact us at support@practiscore.com