Really hoping someone can assist here
We have started receiving a Large number of Card declines on a new match fee of £260.00 due to Practiscore not forwarding transactions through the 3D Secure process
Contacting Stripe directly with the transactions ID’s has resulted in this
Thanks for waiting, Angelo. I did a careful check on your account and I can confirm that the charge is being created by your third party, Practiscore. That said, you cannot likely edit the plugin’s integration. To resolve this, you need to reach out to your third party application so that they can update how to handle 3DS authentication for payments.
Is anyone else receiving this or know how to get this resolved?
We have multiple matches set up through here and have only started receiving this, I believe as it’s hit a transaction value threshold
We use Stripe on other sites like MemberMojo and through links for larger values than this which don’t have an issue.