We had a Kindle Fire loose all active scores but we have local score logs enabled on device.
What is the best way to use the score logs to recover lost scores?
@Matthew_Hess currently you can only manually re-enter these scores.
If there is really a lot of them, email both the match file *.psc and the scorelog text file to support@practiscore.com. I’ll see what I can do.
There was about 50 entries to recover which I manually input. I got it done but wanted to make sure I wasn’t missing an easier method.
Hi! Any update on this? I posted scores the other night and the PS app closed itself and then reset all scores to zero. The local scores logs do exist so I’m wondering if there is an easier method of restoring them before I start manually entering them.
No update.
If you could provide some information about your device (vendor, device model and Android version) and the time of the crash, and if your device was connected to internet at the time, I can check if our crash reporting system recorded the root cause for that crash.