I am running into an issue two months in a row now…
I send emails to the squads (Manage Squadding > Email all in squad), letting them know the bay in which they’ll be starting the match. I get the green bar across the top of the page which says “your emails have been sent”. I am not checking any of the boxes (paid shooters only, squadded shooters only, etc) on the email message page.
The messages are not being sent. I know, because I’m in one of the squads. I received a text from one of our participating shooters tonight, saying they did not receive an email with their starting bay. When I checked my own email, I did not have one either. I went back to each squad and sent the message out again. They went through this time and I received the email in my personal email inbox.
This is the second month in a row that this has occurred. It has not occurred in any of my previous matches.
Additionally, I am not seeing any of these sent email messages in the Match Dashboard, contrary to what this thread says: Email Outbox - Resend Emails
There is no “Emails” section showing in the match dashboard, despite confirmed receipt of the second batch of emails I had to send out to the squads.
So, two issues:
- Email sending appears to be unreliable and messages are not being sent.
- There is no way to verify that messages are being sent because the Emails section is not showing in the Match dashboard as it is supposed to.
Any help with this would be greatly appreciated because this is very frustrating and confusing for our shooters.