Payment Offline/Online switching to Offline automatically

On a few occasions, I’ve edited the squad size and number of squads and the payment option goes to offline and/or it changes to I need to approve shooters. I’ve noticed two different matches.

Any suggestions?

@Jeremy_Moore
We really need more detail on exactly what is happening to even review this.
Match name/link. Exactly what was done and at what point in the match. why squad changes mid registration? Was Reg open or closed? Was the match full and you are changing things? Was the match cloned or newly created? How long ago was the amtch created?
See where I’m going?

It happened on two different matches.
First one:
Match Name: Gravestone Precision Shooting 2 Day PRS Match
Link: https://practiscore.com/gravestone-precision-shooting-2-day-prs-match/register
Registration: Open
Squad / Schedule Change: We had more people wanting to sign up than expected. To balance the squads out, and give everyone a chance to squad with their friends, we deleted the schedule and squads and recreated the the schedule and squads to more squads. This was done at 3pm Jan 14.
After the new schedule/ squad was created, I noticed some people where able to register without paying. I went into the match registration and saw the “Offline” button was selected. Myself and the owner are the only two with access to our account and neither one of us did that.
Match wasn’t full at that time.
Match was not cloned
Match created Nov 16, 2024, I believe.

Second match:
Match Name: The Gas Gun Show @ Gravestone Precision Shooting
Link: https://practiscore.com/the-gas-gun-show-at-gravestone-precision-shooting-february-2-2025/register
Squadding: I originally had it limited to 64 shooters, 8 squads of 8. That filled up fast, so I upped it to 72 and added a 9th squad of 8. That sold out again, upped it to 10 squads of 10.
After the new schedule/ squad was created, I noticed some people where able to register without paying. I went into the match registration and saw the “Offline” button was selected. Myself and the owner are the only two with access to our account and neither one of us did that.
Match wasn’t full at that time.
Match was not cloned
Match created Jan 1, 2025, I believe.

I’ve used PS for a long time and never had this or many issues. I don’t think it’s something we’re doing wrong, but I don’t know. If what I described we did above completely screws things up and caused that issue, I apologize and wont do that again. I just figured it was possibly a bug or something. Any help or questions you have, please don’t hesitate to reach out.
Appreciate you