Match Dashboard Unavailable after importing 7 Competitors

Attempted an import of 7 competitors, and it didn’t indicate it failed, but things broke.

https://practiscore.com/clubs/bench_rest_rifle_club_idpa/matches/2024-gateway-idpa-challenge-missouri-state-optics-championship/dashboard

Throws an error, as does the last page of shooter management.

Please help!

Is there any way someone could take a quick look at this, the match is just a few weeks away and at least 7 competitors are unable to get approved and squadded and I cannot interact with the match management page at all.

Thank you!

@JasonPBrown
This is because you have a bad account on your import. This is primarily why we suggest to Always use the Practiscore online registration.
It will take the Webmaster to fix this. I will reach out to him and see what we can do. The offending account/person will most likely be deleted.

@JasonPBrown
We have removed the offending account and you can now get into the match you’ll have to manually figure out who was bad and I would say reenter them in through the website. Do not import them.
The file that was created for that user when it was imported was incorrect.

1 Like

Thank you so much! I think it was illegal characters in a comment. I’ll definitely pay more attention next time