How can I change currency of entry fee. We have $150 entry but is being charged as US dollars rather than local currency so competitor is being charged exchange rate. Its not Stripe because I can see the conversion happening on their site from practiscore.
Thank you, very much appreciated.
Hi we have connected with stripe and have changed the payment settings but we still see $ when people try to register and pay?
@Julia_Hilger-Ellis1
You currency is correct for your Stripe account.
Our system will show the Dollar sign ($) as we do not change the currency symbol.
But what you will see in your Stripe account is that the currency should be in Pounds.
If your currency in your Stripe account is not correct then let us know.
Even though we do not touch the money or are involved with Stripe we can help if the change on our web site didn’t ping Stripe to change on theirs.
@Julia_Hilger-Ellis1
One other thing I noticed. Your club does not have a correct google maps address.
If you ever want the match or club geo locator to work you will have to correct your address to what google says is your club address.
Regards,