Intermittent error occurs when processing refunds through the Approve/View Shooters page on the Practiscore website.
After selecting the “Refund” option, then “Have the shooter cover the fees”, it pops up the following error:
This is a normal error if the refund had already been processed, but in these cases it had not.
After refreshing the shooter info, it does not show the normal REFUNDED badge next to the shooter. However, Stripe shows the refund has been processed and for the correct amount.
I confirmed with my other admins they did not process the refunds.
This has happened 3 out of probably 10 refunds this week and it’s mostly “cosmetic” so it’s a low priority issue.