Emails to members don't seem to be going out

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1

I’ve been sending emails to members consistently for the last year or so. About a month ago (or so) they don’t seem to be going out. We have about 285 members now and I’ve checked with about 10 folks randomly and none have received the emails. Thoughts? I appreciate any help that can be provided.

Thanks,
Chris

1 Like
2

@ADMIN_ADMIN

Any update on this?? Very weird issue. As stated above. Cant seem to email via the Mass Email Form.

The form indicates that “Your emails have been sent” but no one ever receives them. Looking at my personal profile (not the match support one) and under inbox Id at least expect them to be there if spam was somehow wiping them all out.

Trying to CSV export all members gives me a “Whoops looks like something went wrong.”

The confusing thing is we are getting the match sign up emails when participants sign up for a match… but MDs cannot email the members.

Anyone else running into this issue??

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Do you have a club name or maybe a link?
If your member database is broken it’s most likely from some change that was made to the data set.
Get us the info about the club and I can have a developer look at it

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Thank you for looking into this! Our club is, Diablo Action Pistol. Here is the link: Diablo Action Pistol | PractiScore

Let me know if there is anything else you need.

Chris

5

Checking back to see if there are any updates? Our emails to members still aren’t going out.