Can’t see all my recent matches

PractiScore Tools PractiScore.Com, the Website
1

I can’t see all of my recent matches from the list. At least 6 of the most recent are gone.

2

Hi Arnold,
It seems that your dashboard shows 32 past matches.
Can you give us the names of matches that could be missing?
Have you made any changes to your account or your PS email?
Regards,

3

Hi,

Please see the matches missing. I didn’t make any changes. All I did is click to view all of my matches.

Illinois Sectional
West Liberty
Iowa Sectional
Ohio Sectional
Wisconsin Sectional
NPCCC Special Match

5

Arnold,
I’d like to confirm the email you are using? I asked above if you had made any changes.
The first match you mentioned, the Illinois Sectional, you are registered NOT with your Practiscore email. but with an old outlook email. How is this happening?
I need info on when you made changes and what you changed so we can help you.
Regards

6

Hi, I also used an email address for entering a match that’s not my PS email address. This match is now not showing up on my dashboard. How did you fix this issue?

7

Gavin,
The primary fix is to get the proper email in your posted match.
The most straightforward way is for you to contact the match director tell them what happened and give them the email that is your practiscore email. Then ask them to replace that in the master scoring tablet as you email and repost the results.
That will fix things.
Regards

8

Thanks for the advice! I’ve just done that. Still not showing (yet). Are there any manual syncing that needs to happen, or will it show automatically after a couple of days?

9

Do you have confirmation from the MD that he has corrected your email “and” reposted the results to the web site? All that has to happen first.
You can share the match name I can go look at it and possibly see if it’s correct or not.

10

Hi,

Yes, I got confirmation from the MD.

Match name: KSSC Steel Challenge Handgun Jan 22, 2022
link: KSSC Steel Challenge Handgun Jan 22, 2022 | PractiScore

Thanks so much!

11

The match is required to have your Practiscore email. (the email your PS account uses)
The email in this match is gavin.rabbolini@psg.co.za
NOT the correct Practiscore email for you per your posting here with the gmail address.
You will have to have the MD correct is and repost.
That is of 11:26 am 1-31-22

Regards,