Hi, I have a member who is trying to register for our monthly match. He enters all the details on the registration form, puts his mastercard details in and hits register. PractiScore just sits and says processing, nothing happens. He’s waiting 30min with nothing happening. This occurs every month.
I’ve checked with Stripe and their is no declined transaction (no record of it at all). He’s using an iPhone to complete the registration.
Club is Calibre Sports Inc - Saturday 13/2 match. Members last name is Cariello.
Hoping you might be able to see what’s happening.